Question 1

How soon can I get my order?

Accepted Answer

Delivery times depend on your city and pincode. In select locations, you can receive your order in as little as 2 hours with Same-Day Delivery option. Standard delivery usually takes 5–7 business days.

Question 2

How do I track my order?

Accepted Answer

Log in to our website with your registered phone number. Go to My Profile and open the Your Orders tab. You will see all your orders and their current status.

Question 3

Can I change or cancel my order?

Accepted Answer

Yes. You can exchange or return your item within 10 days of receiving your order.

Question 4

How do I return my order?

Accepted Answer

Log in to our website with your registered phone number and go to My Profile. Open the Your Orders tab, select the order you want to return, go to the order detail section, and click the Return button for the item you wish to send back.

Question 5

What are the payment options?

Accepted Answer

You can pay using UPI, credit or debit cards, wallets, net banking, cash on delivery, or vouchers.

Question 6

Where is the status of my refund?

Accepted Answer

Email us at thirdumpire@srt10athleisure.com with your order details and phone number, and we will update you on your refund status.

Question 7

Do you offer no-cost EMIs?

Accepted Answer

Yes, we do.

Question 8

How do I use a voucher code?

Accepted Answer

Copy your voucher code and paste it in the Offers section at checkout.

Question 9

How do I become a Ten x You Ambassador?

Accepted Answer

Reach out to us at ambassadors@srt10athleisure.com and we will guide you through the process.

Shop Ten x You sports shoes and activewear for men and women. Explore cricket shoes, gym shoes, running wear, sneakers, and performance sportswear.

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